NK
Nandipha K

1 reviews | Active since Jan 2018

19 Feb 2018, 10:09

Ridiculous Charges for unpaid megtape

FNB needs to explain why they have such ridiculous charges for an unpaid megtape, I was in the road and therefore didn’t get a chance to deposit money into my account for I my debit orders.Now my account is —R530 for what exactly ? Now when I deposit money I need to accommodate FNBs crazy fee.I will be closing my account this is ridiculous

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2018, 10:32
Official

Hello NanzK ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***