ridiculous billing, answer your phones

I am sick of FNB, I am forever complaining to your company about your horrible service. whenever we need to speak to any of your consultants your phones apparently do not work. unacceptable. I am sick of your institution continually charging me for all sorts of things then you blame me as a result of your exhorbitant and accessive billings. <br> Before I decide to move banks i suggest you contact me and handle your business.