1 reviews | Active since Jan 2013
Ridiculous bank charges
<p>This morning I received an sms from FNB stating that my account is in excess. I couldn't understand this as I still had a R134 in my account. Upon looking at my account I saw that there was a -79 in my account and if I had to transfer money from my savings I would lose money. To top it off FNB was offering me a temporary loan on the home page of the app. Clearly because they knew they took my last money. This is plain *****ing as banking charges and fees should be deducted on the end of the month and not randomly whenever I get a deposit. Now I have no money left and electricity to buy</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)