Ridiculous Bank Charges

Item: FNB (First National Bank)
Rating: 2
Author: Xolani Q

Hi. My name is Xolani and I recently moved from ABSA to FNB because of the bank charges. It seems like FNB is worse than ABSA as they just took over R500 within 7 days for bank charges. On the 8th October 2015, R200.90 was debited from my account for bank charges and today on the 14 October 2015 R380.50 was debited from account for bank charges again. I am not happy with FNB on this as they are ripping me off and cannot accept these debits. If My money is not refunded, I will take them to the Ombudsman and close my account with them. I have always regarded FNB as the best bank in SA, but I guess I was mistaken.

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Replies (1)

FNB (First National Bank)'s replyOfficial

14 Oct 2015, 14:39

Hello 100% Short,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Pricing help desk who will provide you with feedback.

The reference number is 785331.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply14 Oct 2015, 14:39

Official