KJ
Kyle J

1 reviews | Active since Jun 2015

06 Dec 2017, 08:28

Ridiculous amounts

I'm a client of FNB and I just want to say that I'm really disgusted and shocked of the amounts USE CHARGE for non or unpaid debit orders...When I took out this account I was told that my account does not go into an overdraft account YET ITS HAPPENING WITH INSANE AMOUNTS!!! I cannot take it anymore with use as this is not my 1st complaint. As Soon as I can pay your loan amount I will be closing this dam account for GOOD.....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2017, 09:51
Official

Hello kylejansen14,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number. ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)