EV
Elizabeth V

1 reviews | Active since Jul 2009

01 Apr 2015, 05:57

Ridiculous account fees

I have noticed for the last few months that over and above my R145 account fee, I am paying a service fee of R16.70 for who knows what (???) and this month there was a deduction of R43 for a cash deposit fee when I didn't even do a cash deposit. We can then rather go to Absa and get a gold cheque account for R98 which includes a funeral plan. Not only are the bank charges becomimg too expensive and unreasonable, but I am also paying for services I didn't even use!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Apr 2015, 10:44
Official
Hello client54,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 660393.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)