PT
Percy T

1 reviews | Active since Oct 2018

01 Nov 2018, 09:25

Ridiculous

OK now this is RIDICULOUS!!! ANOTHER debit order on my account. You can't keep apologising and not doing anything about this! Can someone please call me with a matter of urgency!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2018, 10:01
Official

Good day Percy Thenga,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)