1 reviews | Active since Nov 2013

14 Jan 2020, 13:38

Rewards for collecting reference-no?

A couple of days ago I lodged a simple question. I asked FNB if they sell a specific product and wanted the answer via email. I got an automatic message that I will get an answer within max 48 hours and a ref-number. Nothing happened and I complained. Same procedure - no answer. Now it is the question, if I get any rewards after collecting a number of reference-number

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Replies (2)
's update14 Jan 2020, 15:58
Reviewer Update
wonderful! A quick response, that they will work on my yes/no question and I collect the ref-number 3
's update16 Jan 2020, 15:11
Reviewer Update
Hooray, I got a substantial answer. My request for an email response cannot be met. But I'll be back in the country in a week and then I might be called in my tricky yes/no question.
Awful experience!