1 reviews | Active since Apr 2009
Revolving loan transfer not reflecting
I transferred money from my Cheque account to my revolving loan at 22:30 on 1 February 2016 as I wanted to be able to draw the available R800 odd with it. It is 16:30(2nd February 2016) now and it is still not reflecting. I am told that there are issues with FNB Revolving loans today, but this does not help me, as the money I transferred to my revolving loan, I need to transfer back as my debit orders have gone off and I am now in a minus!!!! and my Debit Orders are going to bounce! I am just told to wait for feedback, but if my debit orders bounce - 1. My name gets dragged through the mud and 2. I get charged for the items that will bounce! Either way, FNB does not seem to give a damn! and continue to prove so day after day! I WANT MY MONEY BACK TOMORROW MORNING! otherwise im going to look at moving all my debit orders to another bank and complain anywhere to avoid anyone from even thinking about moving to FNB!<br> <br> FNB will VERY EASILY send me an sms to say I need to pay back money, but is VERY SLOW and NON EXISTENT when needing to pay back money! SORT THIS OUT!!!!!!<br> <br> Be warned - FNB does not care. Ive already started moving my stuff to Standard bank sometime ago! You should too!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861223.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 861223.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
