KS
Kallie S
1 reviews | Active since Oct 2011
07 Jan 2016, 12:13
Revolving loan
I opened a revolving loan at FNB because the consultant recommended it as it is easy because when you pay it, you can still use the money from the loan again. I've been paying this monthly for more than a year now, when I received my bonus in September, I paid an extra R2000 into it just to pay it off quicker. Now that I need to use my revolving loan, nothing is available, but I pay every single month and added extra funds to it, why call it a revolving loan if it doesn't revolve? Please sort this out.
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FNB (First National Bank)'s replyOfficial
07 Jan 2016, 12:22Hello ksteenkamp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844203.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844203.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Jan 2016, 12:22
Official
Hello ksteenkamp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844203.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844203.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)