JL
Joyce L
1 reviews | Active since Apr 2014
30 Sept 2015, 14:25
Revolving Loan
I have requested FNB to debit Revolving Loan on the 26th of every month until today it's still on the 23rd. I have emailed and phoned even went to the branch. the problem is that when there is no money it bounces back and it charge me more money. this is not on and very hurting. I need this fixed and I need to be compensated for all this trouble. I need them to return all the money they charged for bounce back on that Revolving Loan.
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FNB (First National Bank)'s replyOfficial
30 Sept 2015, 14:29Hello mokibelo***,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770586.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770586.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Sept 2015, 14:29
Official
Hello mokibelo***,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770586.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 770586.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)