REVOLVING CREDIT HORROR

I am so mad FNB is always giving me reasons to complain about, I am trying to transfer money from revolving credit to my Aspire account I am unable to at first was told to activate the shortfall and date I did that but after that now I am told there is a hold if for what I do not know,they sent a request to have the hold removed I am suppose to go register I need the money to help me to register and I was told to complain by some lady I spoke with over the phone in order for this to be done I think this will be my last complaint if you fail to assist me me the bank is useless because we do not get updated about such things, I am really going to have to move to a different bank I hope they are not worse than you guys!