Revolving credit gone.

Really FNB? I have a revolving credit loan, which I pay via debit order, for the second month the debit order went off on a public holiday, the fnb system for some reason does not pick up the debitorder, and then automatically cancels the revolving loan.

How can your systems not make provinsion? Currently Im in france, needing to make use of the revolving credit facility, but now its gone?

Sort this out please. Make provision for public holiday payments before just cancelling your agreements.