Revolving Account

Good day,

I am experiencing an issue with my FNB Revolving Credit Account. Although I have available credit on the account, I receive an error message every time I attempt to transfer the available funds to my cheque account.

I previously raised this issue and was advised that the revolving credit account is linked to my cheque account and that the availability of funds may be affected by the behaviour or activity on the cheque account, including debit orders.

However, all my regular debit orders are processed towards the end of the month, so I am unclear as to what activity may currently be affecting the availability of the revolving credit funds. I would therefore appreciate it if this could be investigated further to identify what is preventing me from accessing the available credit.

I urgently need to access these funds, and I would appreciate your assistance in resolving the issue as soon as possible. If there are any restrictions, pending transactions, or other factors preventing the transfer, kindly provide the specific reason and advise what needs to be done to resolve it.

I would appreciate your urgent assistance, as the funds are currently available but I am unable to access them.