Revolting system!

How I ended up spending R40+ of my personal airtime calling FNB to extend me the courtesy of withdrawing my OWN money from their eWallet service, which started by forcing me to open an Easyzero account first then being told by their outstanding consultants to put in and out my simcards only for me to end up not getting assistance at all. It’s sickening! I really feel for underprivileged and the elderly in such event’s because how could they even navigate such while we with resources are failing. FNB can go ahead and eat that R500 as long as they know that their standard is upto nonsense!