LO
Lourens O

1 reviews | Active since Feb 2016

19 Feb 2016, 11:32

Revoking of overdraft

It is very sad to see your add \how can we help you\" as this is a big lie.<br> <br> I have left my fixed employment in September 2015 and am in the process to start-up a business working for myself. I have a pending application with Business Partners and am awaiting their outcome. <br> <br> FNB has made no effort to contact me and discuss my account and has just held back R16000 of my overdraft limit. Now I am getting a SMS threatening me that the overdraft will be cancelled and further action will be taken.<br> <br> This is not very professional or sympathetic towards me as one of their clients of many years who really need them now to help. <br> <br> Any money that is getting deposited into the account is being taken leaving me with no funds at all to care for my family and to build up funds need to set up my business.<br> <br> I have not at any stage had bad dealings with FNB in my account with them as from 1983, but now they are nowhere to help.<br> <br> VERY BAD FNB, VERY BAD AND DISAPPOINTING!!!<br> <br> <br> <br> <br> <br> "

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2016, 12:04
Official
Hello Kobusode,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 872618.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)