1 reviews | Active since Nov 2012
Reversed transfer, Why??
I made an inter account transfer in January 2018 which seems to have just been reversed. Why would FNB just do this with no communication to me. Highly irritated with this unexplained occurrence. Also the codes and descriptions used under each transaction are useless no one would understand what they mean.
Hello blotind ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello blotind ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***