Reversed Payment
I bought stuff online and decided to cancel that order. Supplier adviced that the payment is with FNB.
I have trying to contact Customer Care and they have been tranfering my calls more than 3 times now.
I am using my airtime and I cant take this anymore as it is costing me a lot of money holding for the operator.
I want that money back into my account today as I need money URGENTLY
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Jan 2019, 15:39Good Day Tladi Senooane,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply16 Jan 2019, 15:39
Official
Good Day Tladi Senooane,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)