1 reviews | Active since Aug 2015
reversed in time. takes 5 days from bank side
on 14 December I found out that the transfer I made to maxtrading in order to purchase a bakkie on line was a ****. I called FNB immediately to cancel the payment as it did not reflect on maxtradings account and there was still time to reverse the transaction. I knew that once the money was in maxtradings account I will never see it again. Fnb said to me they cannot reverse a payment immediately I have to fill in paperwork and it will take 5 DAYS IF THE MONEY IS IN MAXTRADINGS ACCOUNT!!!!!! hallo it was a ****!!!!! <br> I am extremely disappointed with myself in the first place and secondly with FNB. when you suspect ********** activity and report the crime in time to prevent money falling into the wrong hands why can you not do something about it. while I was at the police station the same thing happened to an elderly gentlemen. So guys words of warning be sure when you pay money over to somebody because the banks will not do one thing to help you in this regards.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844547.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 844547.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
