1 reviews | Active since Apr 2016
Reverse transaction
Reference: RK ********** 27. I made a mistake this morning by transferring out of my cheque account to my credit card instead of bond. I want to tranfer out of credit card into bond IMMEDIATELY, but do not want to pay interest.
I am a Premier client and I cannot get answers on the phone as to who can help me.
Good day justin-hodenberg ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
Best regards,
Good day justin-hodenberg ,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
Best regards,