Reverse Payment

I am so dissapointed in FNB. I have been banking with them for ore than 10 years now and when I had an issue now to reverse a payment that I have made from my Account to one of their other customers they just did not help me. I paid an amount of R8225. to Imperial Crown Trading for a Jacuzzi into an FNB account but this was a ****. Al I wanted them to do it reverse this back to me as I feel this is ion their power. This was done on 11 May 2015. It feels to me that they approve of people committing ***** in FNB as they do not want to assist the innocent person who paid this in good faith to this Company. I now this is my own stupidity you cant trust people.<br> Not sure if you can maybe assit witht his.<br>