MJ
Madeleine J
1 reviews | Active since Feb 2014
29 May 2015, 15:44
Reversal Request
On 9 May I posted a report about a reversal request - They did contact me and on 12 May asked me to send some information through to them which I did on the same day and up until now - NOTHING - THIS IS SUCH BAD SERVICE And I am now more convinced than ever that they are *****ing my money. As I mentioned in my previous report it happened with someone I know but just a different bank, was I surprised as to how quick the lady got her money back and our scenario are quite the same.
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FNB (First National Bank)'s replyOfficial
29 May 2015, 15:51Hello queenamidala,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 694372.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 694372.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 May 2015, 15:51
Official
Hello queenamidala,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 694372.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 694372.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)