IK
Irma K
1 reviews | Active since Aug 2017
03 May 2021, 15:37
REVERSAL OF UNAUTHORIZED CARD TRANSACTION
It is difficult to phone and get assistance and not to talk about the secure chat. YOu type your message and then no reply. There is a Netflix transaction on 2 May 2021 of R139 on my account and it was stopped and cancelled and they took my money. Please reverse
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Replies (3)0
Replies (3)IK
Irma K's updateReviewer Update
05 May 2021, 08:11They rep**** and said somone will contact me, but still waiting.
My landline is *** or ***. Prefer them to call on my landline during the day
My landline is *** or ***. Prefer them to call on my landline during the day
IK
Irma K's update05 May 2021, 08:11
Reviewer Update
They rep**** and said somone will contact me, but still waiting.
My landline is *** or ***. Prefer them to call on my landline during the day
My landline is *** or ***. Prefer them to call on my landline during the day
IK
Irma K's updateReviewer Update
11 May 2021, 16:04Someone phoned me last week and told me I must complaint on my FNB APP, which I did and still nobody resolved my complaint.
I am really unhappy regarding this
I am really unhappy regarding this
IK
Irma K's update11 May 2021, 16:04
Reviewer Update
Someone phoned me last week and told me I must complaint on my FNB APP, which I did and still nobody resolved my complaint.
I am really unhappy regarding this
I am really unhappy regarding this
IK
Irma K's updateReviewer Update
13 May 2021, 12:58I am now fed up for FNB not responding to my complaint. I want my complaint resolved withing 24 hours as I did not use the service I was billed for !!!!!!
CAN SOMEONE PLEASE RESPOND OR MUST I GO HIGHER
CAN SOMEONE PLEASE RESPOND OR MUST I GO HIGHER
IK
Irma K's update13 May 2021, 12:58
Reviewer Update
I am now fed up for FNB not responding to my complaint. I want my complaint resolved withing 24 hours as I did not use the service I was billed for !!!!!!
CAN SOMEONE PLEASE RESPOND OR MUST I GO HIGHER
CAN SOMEONE PLEASE RESPOND OR MUST I GO HIGHER