REVERSAL OF UNAUTHORISED DEBIT/PURCHASE

Between yesterday the public holiday i had money debited from my account and as soon as I realised went to the nearest branch, Woodmead,as it was not reflecting on my online statement for recent transactions.<br> I was told that the money was paid with my details online..(by company called Titan Trade, as per the bank).Besides the fact it was is not a tangible product, but regardless of this I DID NOT GIVE THESE PEOPLE PERMISSION to DEBIT my account whether it was through my details or not!! <br> Immediately my card was cancelled and my case referred to *****. I went later to the bank again as I had been calling almost of the 087 FNB numbers with no help!! <br> I do get what the issue behind an investigation could be, but surely if this has happened before, they can check my account, they should be able to reverse my money!!!! <br> I am going to camp at my branch as this is unacceptable service!!! An investigation can be done while the money is reversed!! The company they are talking about hardly pays money back!!