REVERSAL OF RETURN (IN ERROR) NOT DONE

Item: FNB (First National Bank)
Rating: 2
Author: Morne G

I complaint earlier last week about my return item charge on my account done incorrectly I noticed it was reversed but u have not app**** R69 return fee and reversed the R138 I want this return taken OFF THE ACCOUNT not reduced!!<br> <br> best u call me to rectify or consider this account moved to another bank!<br> <br> come on

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

03 Feb 2015, 09:11

Hello MorneGouws,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 616368.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply03 Feb 2015, 09:11

Official