CG
Candace G
1 reviews | Active since Jun 2018
26 Jul 2019, 09:38
Reversal of payments?
Absolute frustration been holding for 16 minutes...2nd month in a roll fnb reverses payments when my account was positive...thanks for the pathetic service, constantly holding on due to high call volumes...what do we pay bank fees for...if you take airtime as well...
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FNB (First National Bank)'s replyOfficial
26 Jul 2019, 10:57Good day Candace Govender,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply26 Jul 2019, 10:57
Official
Good day Candace Govender,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***