1 reviews | Active since May 2016
Reversal of funds
Last week i accidentally deposited money into my old Credit card account (R407) and i called in to request that the funds be reversed back to my "savings pocket" but to my surprised FNB decided to take the money and put it towards the debt review account?? Why?? because that is paid through a PDA so why ignore my request and do as you wish??Please reverse that R407 back to my account ASAP
Good Day Lehlohonolo
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lehlohonolo
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***