bM
bongani M

1 reviews | Active since Jun 2013

06 May 2015, 11:34

Reversal of Funds

Good day<br> <br> On the 24th of April'15 i transferred funds to my sisters Standard bank account. But the standard bank account was one digit extra so its INVALID on standards side. So my sister went to standard bank and the standard consultant said \there's no ways they could've received the funds

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2015, 11:57
Official
Hello sihle2012,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 678550 .

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)