1 reviews | Active since Dec 2016
Reversal of Ewallet charges are exorbitant
<p>Your Ewallet services are exorbitant to say the least, i did a reversal through telephonic banking and i was told it costs R50.00 to do a reversal that will take up to 2 to 3 working days of reversal. I am certainly not happy about this. I mean Absa your competitor charges way lesss than that and also you get the money instantly. I feel that i am ****** and worse as your loyal client, i feel this is day light *******. How do you honestly charge that much?</p>
Good day Ms. zandyml
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. zandyml
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***