CM
Cleopatra M

1 reviews | Active since Dec 2012

08 Jun 2015, 09:49

Reversal not yet done since friday

I went to the rivonia branch around 16:10 on friday to reverse a payment which i was told it wil be done by monday as the people who do reverse have left for the day..by the look of things she did even bother to process it as it not reflecting on my account. i need a manager to get back to me ASAP

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2015, 10:31
Official
Hello vulaniu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 699445.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)