1 reviews | Active since Jul 2018
Reversal charges
FNB is really ridiculous with the reversal fee they charge per transaction for E wallets, I got charged R 100 for two reversals ............and not to mention the poor service delivery, I asked them to expedite the reversal , the consultant made me hold the line for so long and came back saying the team leader is not available, I then gave them my email to get back to me and still no one got back to me...........I made a mistake by moving my banking to them.
Good Day Raymond morris,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Raymond morris,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***