1 reviews | Active since Jun 2023
Reversal
Good day <br> I did an internet transfer using the fnb app, however<br> I transferred to an incorrect account (nedbank consumer account) I went to fnb in bramfoentein to reverse the money the service was so bad I left. Then the following day I then went to fnb in lens I was there for hours but was not assisted they said I must check with nedbank as they can't do anything I then went to nedbank at diepklof square n they referred me back to fnb. I went to fnb called the online support sent forms n they have me 5 working days n today it's 7 days still nothing no call nor email from fnb. I then went again today n the online support told me thAt it's not with them n have me some number of a dep that is not working on Saturdays. I still haven't got my money till now. Fnb consultants are bull n am not happy at all
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883174.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883174.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
