1 reviews | Active since Jun 2014
REVERSAL
Since Oct 2015 some amount of money has been debited from my account every month end I have to call FNB for a reversal, this month since I logged in a complaint since the 26 March 2016 no one has bother to come back to me, I have emailed customer care , called complaint department I don't how many time but the keep on promising to call me back. This morning I call them at 9am it now almost 12noon none one has bother to call me back. I have been loyal to FNB for almost 10yrs now but now they can't even give me the best services as client. I don't may be the I partnership with the people keep on taking money from my account. FNB is the worst bank right now.<br> <br> I can not go to the bank am working, and I will not be responsible for FNB negligent to their clients just because FNB hires people who can't do their job properly.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901256.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 901256.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
