1 reviews | Active since Sept 2016

05 Jan 2018, 10:39

Revamped to poor service

FNB recently revamped your mahikeng branch. Now it takes each customer 40 min to deposit. Pregnant, sick elderly just have to wait. There is two people in front of me in the line yet I have been waiting for 40 min. Impossible.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jan 2018, 10:48
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)