MM
Musa M

1 reviews | Active since Jun 2015

03 Jun 2015, 06:55

returned unpaid debit order unnecessary charges

Hi<br> <br> 2 weeks back I went to the branch and ask for my debit orders to be cancelled due to my financial constrain, and I was so disappointed this morning to see that all of my debit orders went through and returned unpaid, now I'm expected to pay for all unnecessary charges, I just don't think this is fair on my side as a customer.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2015, 10:26
Official
Hello Mareyza@12,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 696887.

Regards
Complaints Resolution
Melinda Duvenhage
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