1 reviews | Active since Mar 2009
Returned Product - No Refund
<p>In December 2016, after delivering something completely different to what was advertised on the eBucks site, I requested a return. The items were collected and since then I have had absolutely no feedback from eBucks. I have sent several emails and get no reply. It is pathetic how unbelievably bad the eBucks customer service team is. </p>
Good day Ms. Marc Y
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Marc Y
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***