CA
Christina A

1 reviews | Active since Feb 2015

14 Feb 2015, 09:55

Returned Debit Order

Why return a debit order for only R14 short which now will cost me R185 at the least that I do NOT have. This is just SO unfair... I am trying to get out of debt yet FNB for doing this just puts me in a even bigger debt. My salary gets paid into this account. It is not that R14 would make a difference but now I have to budget for less than R185. Can you not do a policy to cover such incidents for up to R50?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Feb 2015, 12:49
Official
Hello mwcallers,

Thank you for sending your complaint to us. We have logged a formal complaint on your behalf and the reference number is 624505.

I have escalated the matter above to the area concerned and you will be contacted with feedback.

Regards
Desiree Bowes