NS
Nizaam S

1 reviews | Active since Jun 2024

29 Jun 2024, 22:52

Restrictions on my Personal and business account.

Really appaulled at FNB customer service, there business ethics and the way they treat there customers. I recenty opened business account with FNB, I owned a personal account back in 2022 with FNB and was a victim of ***** in 2022. FNB had closed my account due to this however I now proof of the victim letter from SAFPS which proves I'm a victim and not a *****ster or a *****, why is FNB restricting my personal accout to access any new products. I have just brought my business to FNB after 2 years again and hoping for a meaningful relationship moving forward, Fnb is being unjust and tetaukgn me like a ******** whne I'm not, I humbly request the restrictions be removed on my personal profile and as as on my new business account. When applying on the app it sais " To prevent risks the bank cannot make any products or services available to you" I'm no ***** don't treys me like one I have a victim letter form SAFPS. Please lift these restrictions

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Replies (1)
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Nizaam S's update02 Jul 2024, 00:21
Reviewer Update
My business account is active via the app however the my personal account and business account seems to be restricted, it gives me error message saying " can't offer any products due to risk" I did state I have a victim letter from SAFPS that I was a victim of ***** so need. The retsictions lifted so I can apply for products on the app.