HC
Henk C

1 reviews | Active since Feb 2011

09 Sept 2015, 13:39

Restored my faith in FNB

My neighbour, an elderly lady was trying to get funds from the UK transferred to SA via PayPal.<br> Most staff both at the Cresta branch and the other call centres didn't know how to resolve her issue.<br> Mbali Ndlovu at the call centre had the patience to run us through everything step by step.<br> Well done and thank you for your great service!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2015, 14:25
Official
Hello Henk101,

Fantastic Wow!

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from Mbali Ndlovu.

***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)