kK
kensleyh K
1 reviews | Active since Jul 2016
02 Dec 2018, 07:48
Response turn around time and lack of
FNB customer service has really taken a turn. Months of emailing and yet no response and dragging there hills when asking for settlement values on one's account. I sent an email a week ago as when you call for queries after explaining your story and checking your account I spoke to ,9 different PPL and no one could assist me. Really shocking service fnb
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FNB (First National Bank)'s replyOfficial
03 Dec 2018, 08:46Good Day Hayley
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 08:46
Official
Good Day Hayley
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***