FM
Fulufhelo M
1 reviews | Active since Jun 2014
02 Oct 2015, 08:26
Response by J van de Merve is breathtaking
The manner in which J van de Merve handled my unhappiness experience with Law on Call is a breathtaking feeling. for cherry on top, he offered to assist me in person by arranging the face to face meeting within 48hours of my bad experience. J van de Merve you rescued FBN slogan \How can we help you"and I am confident that you will get your call centre in order. Possibly bad experience can be expected in a big organization like yours due to company policy known to you however the manner in which complaints are handled is a highlight to me. My second thought is no more an options now """
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FNB (First National Bank)'s replyOfficial
02 May 2023, 21:58Hello fmadula,
I've received your compliment that you logged. Thank you so much for taking the time to compliment J van deMerve.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment J van deMerve.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello fmadula,
I've received your compliment that you logged. Thank you so much for taking the time to compliment J van deMerve.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment J van deMerve.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"