Response?

<p>Did a online application friday morning. Response is normally instant, however this one gave an error midway through. I received a sms saying my application is being attended too - no response there after. I spent over 90 minutes holding for premier banking saturday morning to follow up with no answer - call dropped 3 times. This morning another 20 minutes. Still not even a phone call following up or for FNB to attempt to complete this application. The level of service received is beyond pathetic. FNB has definitely lost their way. Seriously considering an alternative. </p>