JK
Jean K

1 reviews | Active since Jan 2024

30 Jan 2024, 13:57

Respect your Clients.

We have logged 3 complaints to with FNB and still no feedback, we have sent you 3 emails with our updated policy to confirm our insurance and yet you can still not get this write. then your consultant calls my wife and after my wife request to speak to a manager you put the phone in her ear?

maybe you should inform your staff what FNB values are: We are a values-based organization, with core values of pride, accountability, innovation, Ubuntu and respect. These values serve as a guide when making business decisions and in our dealings with all stakeholders, including colleagues, customers, investors, suppliers, the community and the environment.

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Replies (1)
JK
Jean K's update01 Feb 2024, 08:50
Reviewer Update
Still no feedback, got a call from FNB STI but looking for HomeLoan. And then this morning got another email from FNB asking the same thing over and over