zM
zanele M

1 reviews | Active since Jul 2016

28 Mar 2019, 07:38

Resolve my 2018 query

FNB still hasn't responded to my query of December 2018 and i need that resolved R800 is a lot of money for me to let it go down the drain Cynthia is sitting with my emails and not responding.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2019, 10:13
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)