1 reviews | Active since Jul 2011
Resolution of outstanding Issues
The heading that's been going on between myself, my banker Amanda and Justine called \ Resolution of outstanding Issues- VERY URGENT PLEASE NOT ACCEPTABLE WAITING SDO LONG FOR THIS QUERY TO BE ATTENDED TO ATT: JUSTINE [EC: 9ef6667e]"is a very long but very descriptive heading of the problem and the urgency of the matter. Everything single month I have a complaint regarding incorrect point allocation. This has been going on for more than 6 months and eBucks has still not resolved the issues. Then there is the problem with the amount of eBucks being allocated as well and I have been requested to send numerous bank statements into a void of disappear or a black hole that takes all the info and return absolutely nothing. Can someone please help me !!!"""
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833036.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 833036.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
