dR
dennis R

1 reviews | Active since Feb 2013

01 Apr 2017, 11:36

RESETTING USERNAME AND PASSWORD

<p>I am currently a premier suite banking customer.</p> <p> </p> <p>My phone is broken and I just want to reset my username and password</p> <p> </p> <p>called the premier suite and was just transferred to the normal internet banking hot line.</p> <p> </p> <p>have now been kept on hold for at least 40mins.</p> <p> </p> <p>how pathetic.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Apr 2017, 12:47
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)