SK
Shahistha K

1 reviews | Active since Nov 2012

03 Mar 2015, 08:43

Reserve funds and Incorrect debit date

so last month i was making a payment for my fuel, when i get an \insufficient funds"msg. so i go to FNB. The consultant says that a staff member has put a reserve on my funds. after a trillion calls"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2015, 09:14
Official
Hello boston01,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636961.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)