EF
Eugene F

1 reviews | Active since Nov 2015

19 Nov 2015, 11:48

Resending the same Fica docs for over 2 years

I received a sms requesting that i send my FICA docs before 30 November 2015 to avoid my account being frozen...This has now been going on for almost 2 years. Have just resent them again for the umpteenth time. SORT THIS OUT!!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Nov 2015, 11:56
Official
Hello S@ndman666,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 815636.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)