1 reviews | Active since Feb 2014
Request URGENT ATTENTION to resolve a problem
<p>I had a situation where a friend of mine had access to my FNB premier cheque card as well as my PIN number. He used my card to order something I am DEFINITELY NOT INTERESTED IN. I did not receive the order. I request FNB to cancel and reverse the order placed on the 27th Apr 2017, the order amount is R2600,00. I did not place or receive the order. I request that this cancellation and reversal be done ASAP.</p>
Good day Mr. danieljakobus563
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. danieljakobus563
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***