request to shift the debit order date

Item: FNB (First National Bank)
Rating: 2
Author: Mpete E

I have just been informed by my employer that my April salary will be paid on the 30th of April not the 25th.<br> I phone fnb trying request them to help me with my situation.It is so bad to get feedback from Lawrence that there<br> is nothing they can do as their system will provoke them whenthey change it(TECHNICAL JARGON)

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

20 Apr 2016, 12:59

Hello Mpeeli01,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 908504.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply20 Apr 2016, 12:59

Official